Frequently Asked Questions
Happy Host Rentals is dedicated to making your DIY weekend party simple, affordable, and stress-free. We’ve put together this guide to answer our most common questions about how our weekend rentals work, ensuring your next San Diego event is a success from start to finish.
How does the DIY weekend pickup and return work?
Our neighborly DIY model is designed to save you money. You pick up your rentals from our central location, enjoy them for your weekend celebration, and return them on the scheduled day. It's straightforward and stress-free!
What are the pickup and return times?
We generally schedule pickups for Thursdays and Fridays to give you ample setup time. Returns are typically handled on the following Monday or Tuesday, so you never feel rushed.
Where is your pickup location?
We are centrally located in San Diego near College Ave and University Ave. Our address is 3930 60th street San Diego, CA 92115. Since we are currently operating out of our home we will provide the unit number and coordinate your specific pickup window once your booking is finalized.
What exactly is included with each rental?
Every rental includes the high-quality items listed in your contract, whether you chose a curated party bundle or individual pieces.
What are your cleaning expectations?
We take great pride in maintaining clean, high-quality equipment for every customer. All items are lightly cleaned and sanitized prior to each rental. We kindly ask that equipment be returned in the same condition in which it was received.
For food and cooking equipment, detailed cleaning instructions will be provided to ensure proper care and easy return.
Items returned in unsatisfactory condition may be subject to a cleaning fee ranging from $10–$25 per item, depending on the level of cleaning required. These fees are outlined in your rental agreement.
How do payment and deposits work?
To secure your reservation, full payment of your invoice is required. A refundable security deposit will also be added to your order. Deposit amounts typically range from $25–$200, depending on the value of the rental items. Your deposit will be fully refunded once all items are returned and inspected, provided they are in satisfactory condition.
What happens if items are damaged or missing?
Accidents happen! Please notify us right away if something goes wrong. Depending on the damage, a small repair or replacement fee may apply as outlined in our rental agreement.
How far in advance should I book?
Since our weekend pickup model is popular, we recommend booking at least 2 to 4 weeks in advance to guarantee availability for your preferred items. Holiday weekends fill up especially fast!